Please note that due to the Covid-19 pandemic, your order could take longer than usual to arrive. We’re moving as fast as we can to get your hair goodies to you quickly. Please bear with us and let us know if you haven’t received it after 2-3 weeks.
We'd love to offer free shipping on all our Afro hair products however we're a small business with limited capacity to absorb postage and packaging costs.
All orders are normally dispatched using Royal Mail and are sent within two working days after receipt of payment.
Our shipping fees as of April 2020 are:
Free UK shipping for orders over £50 (not tracked) – Free
UK 2nd Class (not tracked) – £2.99
UK 1st Class (not tracked) – £4.99
Signed & Tracked - £15.99
Rest of World
Did you know?
Our shipping boxes and packaging are both 100% biodegradable so pop it in your compost or in with your food waste. The packing nuts we use are also starch-based and biodegradable too!
We care about the planet and we’re always working on making our company even more ethical & sustainable. Got ideas to help with that? Drop us a line at email@example.com
Not happy with your purchase?
Due to the pandemic we are unable to accept any returns due to health & safety risks as well as difficulties in delivery services. On the rare occasion there is a problem with your package, we offer hassle-free refunds or replacements, simply contact us and we'll talk it through. Please note that refunds will only be processed once we receive the returned items.
Safe and Effective
The Afrocenchix Promise